Basic settings in the portal
- Registration of the Bitrix24 portal and invitation of employees in the CRM
- Creation of the company structure (departments, directors)
- Setting up employee permissions for safe work with company data
- Optimization of the CRM files (leads, contacts and negotiations)
- Configuration of typical filters in the CRM (leads, negotiations)
- Setting up stages for leads and negotiations — from the moment of the first contact with the customer to the final result
- Dashboard configuration on the leads and negotiations page
- Setting up automatic notifications for the manager about the delayed stages in lead management
Communication channel configuration
- General company email connection. All email history would be added automatically in the CRM
- Integration of CRM and personal email for each salesperson
Creation of 1 report
Creation of 1 report on customers in the CRM
Training
- Online employee training and online onboarding